7q777 Privacy Policy
Protecting your personal information is our top priority. This policy describes in detail how we collect, use, and keep your information secure.
Introduction and Scope
7q777 (referred to herein as "we", "us", or "the platform") is an online entertainment and gaming platform in Bangladesh. When you register, log in, or use any service on our website 7q777.cam, you voluntarily agree to the terms of this privacy policy.
This privacy policy explains what types of personal information we collect, why we collect it, how we store it, and under what circumstances it may be shared with third parties. This policy should be read together with our Terms and Conditions and Responsible Gaming page.
If you are under 21 years of age, you may not use this platform or provide any personal information. We do not knowingly collect information from minors.
SSL Protection
All data is transmitted and stored using SSL encryption.
Data Confidentiality
Your personal information is never sold or shared without a legitimate reason.
Your Rights
You may request to view, correct, or delete your information at any time.
What Information We Collect
To improve your experience on the 7q777 platform and keep our services secure, we collect the following categories of information:
2.1 Information You Provide Directly
When you create an account or log in on the 7q777 Login page, we may collect:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Information related to your bKash, Nagad, or Rocket account (for transaction processing; we do not store complete payment details)
- Password (stored in encrypted form)
- National ID card or passport details (if identity verification is required)
2.2 Automatically Collected Information
When you use our website, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and operating system
- Page view history and click data
- Session duration and activity logs
- Information collected from cookies and similar tracking technologies
2.3 Transaction-Related Information
We store information related to deposits, withdrawals, and other financial activities. This includes transaction amounts, dates and times, and the payment methods used.
Purpose of Information Use
We use your information only for legitimate and necessary purposes. Details are described below:
| Purpose | Description |
|---|---|
| Account Management | Your information is used to create, verify, and manage your account. |
| Identity Verification | To confirm your identity as part of the KYC (Know Your Customer) process. |
| Transaction Processing | To ensure secure deposits and withdrawals via bKash, Nagad, and Rocket. |
| Fraud Prevention | To detect suspicious activity and maintain the security of the platform. |
| Customer Support | To respond to your complaints or inquiries and provide assistance. |
| Responsible Gaming | To identify problematic gaming behavior and provide support when needed. |
| Service Improvement | To enhance your experience and use analytical data in planning new features. |
| Communication | To send important platform updates, bonus offers, or security notices. |
Information Sharing and Disclosure
7q777 never sells your personal information. However, information may be shared with third parties in the following limited circumstances:
4.1 Payment Processors
Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete transactions. These third parties have their own privacy policies and use the information only for transaction processing.
4.2 Technology and Service Partners
We work with trusted technology partners for platform operations — such as cloud hosting, data analytics, and fraud detection services. These partners are bound by confidentiality agreements with us.
4.3 Legal Obligations
We may be required to disclose information to authorities under applicable laws of Bangladesh or by court order. In such cases, we will disclose only as much information as is legally required.
4.4 Business Transfers
If our platform or any part of our business is acquired or merged, user information may form part of the transferred assets. In such cases, we will notify you in advance.
Cookies and Tracking Technologies
Cookies are small text files stored in your browser or on your device. 7q777 uses cookies for the following purposes:
Essential Cookies
Essential for core platform functions, login sessions, and security features. These cannot be disabled.
Analytics Cookies
Used to understand how you use our platform and to improve our services.
Functional Cookies
Help remember your preferences, language settings, and account customizations.
Security Cookies
Protect against unauthorized access, session hijacking, and other security threats.
You can control or disable cookies from your browser settings. However, disabling essential cookies may affect your ability to use some features of the platform.
Data Security Measures
7q777 has implemented industry-standard technical and organizational measures to protect your personal information:
- SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized staff may access your information, and only when necessary.
- Security Audits: Our systems undergo regular security testing.
- Data Backups: Secure backups of data are maintained regularly so recovery is possible in the event of any unexpected loss.
- Incident Response Plan: A plan is in place to take prompt action and notify affected users in the event of any security breach.
While we are committed to ensuring the highest level of security, no method of transmission over the internet or electronic storage is 100% secure. We therefore ask that you use a strong password and keep your account credentials confidential.
Data Retention Period
We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or until legal obligations have been met.
- Active Account Information: Retained for as long as the account remains active.
- Closed Account Information: Even after an account is closed, certain information may be retained for a specified period for legal, financial, and security reasons.
- Transaction Records: Financial transaction data may be retained for an extended period in accordance with legal requirements.
- Log Files: Automatically collected log data is retained for a limited period.
- Marketing Communication Consent: Retained until you withdraw your consent.
Once the designated retention period has ended, your information will be securely deleted or anonymized.
Your Rights and Choices
7q777 respects your rights over your personal information. You have the following rights:
8.1 Right to Access Information
You may request at any time to know what information we hold about you. This request can be made by email to [email protected].
8.2 Right to Correct Information
If your information is incorrect or incomplete, you may request that it be corrected. In many cases, you can update your information directly from your account settings.
8.3 Right to Delete Information
In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information due to legal obligations.
8.4 Right to Restrict Processing
You may request that your information be restricted from use for specific purposes (such as marketing messages).
8.5 Right to Lodge a Complaint
If you have any concerns about how we process your information, please contact us first. We are available 24/7 via live chat and email to assist you.
To exercise these rights, email us at [email protected] or use our 24/7 live chat service. We will respond to your request within a reasonable time.
Protection of Minors' Information
7q777 is an adults-only platform. Only individuals aged 21 or older may use this platform. We do not intentionally collect any personal information from those under 21.
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.
If you believe we hold information about a minor, please contact us immediately at [email protected].
Policy Changes and Updates
We may update this privacy policy from time to time. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A notification banner will be displayed at the top of the website.
- The "Last Updated" date at the top of this page will be changed.
Continued use of the platform after any changes will be considered acceptance of the new policy terms. We therefore recommend reviewing this page regularly.
For any questions related to the privacy policy, visit our FAQ page or contact us directly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:
7q777 Privacy and Support Team
This privacy policy is written in Bengali. In case of any dispute arising from a translation into another language, the Bengali version shall be considered authoritative.